Frequently Asked Questions
Here are answers to some of the most common questions customers ask, helping you shop with confidence and make informed choices.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Brass develops a patina over time due to exposure to air, moisture, and the oils on your skin. This is a natural process and can be easily managed with regular care.
Use a soft cloth to wipe your brass jewelry clean after each wear.For deeper cleaning, wash with mild soapy water and gently scrub with a soft toothbrush or cloth, then dry thoroughly.For tarnish, you can use a paste of lemon juice and baking soda, or a mixture of vinegar and salt. Rinse and dry well after cleaning.Avoid using harsh chemicals, bleach, or abrasive materials, as these can damage the brass.
Store your brass jewelry in a cool, dry place, preferably in a soft pouch or lined jewelry box, and keep each piece separate to avoid scratches.Avoid exposing your jewelry to water, humidity, and chemicals such as perfumes, lotions, and cleaning products.Remove your brass jewelry before swimming, showering, or exercising.
Commercial brass cleaners can be used for heavily tarnished pieces, but always follow the manufacturer’s instructions and test on a small area first.
Clean your brass jewelry at least once a month, or whenever it appears dull.
Yes, but frequent exposure to moisture, sweat, and chemicals may accelerate tarnishing. Regular cleaning and proper storage will help maintain its appearance.
After cleaning, you can polish your brass jewelry with a brass-specific polish, or any polish that cleans silver, gold, diamonds using a microfiber cloth for extra shine.
Recycled brass is collected from local suppliers, local markets, old jewelry, and industrial scraps in Kenya. Artisans sort, melt, and refine the metal before handcrafting it into new pieces, ensuring each item is both sustainable and unique.
Yes, we make our jewelry nickel- and lead-free, making it safe for sensitive skin. However, some people may still experience slight skin discoloration due to natural reactions with brass. This is harmless and can be minimized by keeping the jewelry clean and dry.
Polished brass has a bright yellow color similar to gold plate, while a matte finish gives it a softer, warmer tone. Brass is an affordable and sustainable alternative that still offers a luxurious look.
Using recycled brass reduces the demand for newly mined metals, supports local artisans, and lowers environmental impact. Our Brand ensures ethical sourcing and fair labor practices.
Yes, brass jewelry is durable and suitable for daily wear. However, it’s best to remove it before swimming, showering, or using lotions and perfumes to prolong its shiny appearance.
Yes it is, it is nickel and lead free.
Semi-precious stones, also called gemstones, are natural minerals, rocks, or organic materials that, when cut and polished, are used for jewelry and adornments.
Traditionally, only four gemstones—diamond, sapphire, ruby, and emerald—were classified as precious, based on rarity and perceived value. All other gemstones are considered semi-precious. However, many semi-precious stones can be rarer or more valuable than some precious stones.
Yes, many semi-precious stones are valuable. Some, like tanzanite and spinel, are rare and can be quite expensive. Value depends on color, clarity, cut, carat weight, and market demand.
Most gemstones on the market are natural, but some may be treated (e.g., heated, dyed) to enhance color or clarity. Always ask your jeweler for details about any treatments, as this can affect value and care.
Ethical sourcing is important to us. We work with trusted suppliers who follow responsible mining and labor practices. If you have questions about the origin of a specific stone, please ask.
Gentle Handling: Remove jewelry during activities like washing, gardening, or exercising.Cleaning: Use warm water, mild detergent, and a soft-bristled brush. Rinse and dry thoroughly.Special Care: Delicate gems (like pearls and opals) need specialized cleaning. Avoid harsh chemicals.Storage: Store pieces separately in a jewelry box or pouch to prevent scratches.Professional Inspection: Have a jeweler check your pieces regularly to ensure settings are secure.
Ask for certificates or reports from recognized gemological labs. Buy from reputable sellers who are transparent about sourcing and treatments. If in doubt, consult a professional gemologist.
Here are some widely recognized semi-precious stones (not all may be used by Malkia E):Agate: Known for its unique banding and colors.Amethyst: Purple quartz, affordable and vibrant.Aquamarine: Blue-green beryl, prized for clarity.Garnet: Durable, comes in many colors.Onyx: Usually black, sometimes banded.Moonstone: Noted for its sheen.Rose Quartz: Soft pink, symbolizes love.Turquoise: Blue-green, often veined.Topaz: Available in many colors.Peridot: Bright green.Opal: Famous for play of color.Spinel: Wide color range.Tourmaline: Extremely versatile in color.Citrine: Golden-yellow quartz.Jade: Traditionally green, but also other colors.
Research online, consult reputable jewelers or gemologists, or refer to books and trusted websites for detailed information about a gemstone’s origin, meaning, and properties.
Reclaimed cow bone jewelry is made from bones that are by-products of the food industry or sourced from naturally deceased animals. Instead of being discarded, these bones are cleaned, processed, and crafted into unique jewelry pieces such as earrings, pendants, rings, and beads.
Yes, ethical sourcing is a priority. Reclaimed cow bones typically come from animals already processed for food, not from animals killed specifically for jewelry. Responsible makers avoid using bones from endangered species or unethical suppliers, supporting sustainable and respectful practices.
The preparation involves several steps:Cleaning: Bones are soaked in warm, soapy water and scrubbed to remove any tissue or dirt.Degreasing: Bones are soaked in a degreasing solution for several weeks.Bleaching: Hydrogen peroxide is used to whiten and sanitize the bone (bleach is avoided as it can damage the material).Sterilizing: Bones are boiled to ensure they are safe for wear.
Cow bone is valued for its durability, light weight, consistent color, and ability to be carved or polished. It can be dyed, etched, or combined with other materials, making it versatile for a wide range of jewelry designs.
Common pieces include:EarringsPendantsRings
The bone can be carved, drilled, polished, or etched to create intricate and beautiful designs.
Avoid prolonged exposure to water or harsh chemicals.Clean gently with a soft, dry cloth.Store in a cool, dry place, away from direct sunlight to prevent discoloration.
Yes. Using reclaimed cow bone helps reduce waste and offers an eco-friendly alternative to materials like plastic, wood, or mined metals. It also discourages illegal hunting for ivory by providing a responsible source of natural material.
Bone jewelry has a rich history in many cultures, symbolizing connection to nature, transformation, and sustainability. Today, it is also appreciated for its unique aesthetic and ethical appeal.
Properly cleaned and sterilized bone jewelry is safe to wear. The preparation process ensures all organic matter is removed, and the bone is sanitized for everyday use.
Depending on design and budget our master smiths can make most requested custom designs. Please note that it is all handmade in our workshop in Kenya and beautiful things take time to create.